Instructions:

Read the case file (reading pages attached below) and thoroughly answer the 4 questions (included below) at the end of the case study file in a 2-3 page Word document. Provide support for your position. Provide at least 2 external cited references and a bibliography.

Questions:

1. What management problems typical of global systems was AbbVie experiencing? What management, organization, and technology factors were responsible for those problems?

2. What elements of the global systems strategy described in this chapter did AbbVie pursue?

3. How did AbbVie's new SAP ERP system support its global business strategy?

4. How did AbbVie's new system improve operations and management decision making?