12 Aug IT-Transformation Healthcare Needs
In your Week 4 Reading the “IT-Transformation Healthcare Needs”, the authors discuss this trend in healthcare data collection:
“The data that robust IT systems can provide also plays a crucial role in securing clinicians’ support for workflow changes. For example, when Grossman first shared a dashboard with NYU Langone’s clinical leaders, he heard complaints about the quality and consistency of data. Instead of letting that derail the project, he put the onus on the leaders, telling them to either work with IT to fix the data or accept the results. At the end of this process, the data was considered the single source of truth throughout the medical center and the basis for future analytical efforts. This made it easier for the organization to track metrics consistently. The dashboard now helps clinical leaders work with frontline staff to implement interventions to improve care delivery, track what is and isn’t working, persuade resistant clinicians to adopt new protocols, and reduce variation in treatment practices.”
This type of implementation is not without costs and potential downsides, however. The quote above focuses almost entirely on the benefits, but what problems do you see with this trend? Justify your critique using concepts from the course readings.
