• What has been the primary impetus behind changes in healthcare in recent years? Describe the most prominent challenge(s) facing healthcare employers, with regard to human resources. How does HR need to contribute to the need for managing costs in healthcare organizations?

• Explain how HR is impacted by diversity? Describe how the need for more efficient and effective HR support, and the increase in HR professionals’ training, skills, understanding, and competencies have contributed to the evolution of the HR Management function in healthcare over the last two decades?

• Describe some of the ways in which HR can contribute to the challenge of managing change in the healthcare industry.