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Balanced Scorecard Reflection

Cost Accounting I

DQ1 Balanced Scorecard Reflection [WLO: 1] [CLOs: 2, 3, 5, 6]

 

Prior to beginning work on this discussion forum, read Chapter 12 in your textbook.

 

Write: Make sure your response addressing the following question is more than 200 words and include an in-text citation from the reading material where appropriate.

 

A Balanced Scorecard is used by a firm to measure progress in each of four areas:

 

financial

 

customer perspective

 

internal-business-process

 

learning-and-growth

 

Assume you own a small business with eight employees. It can be a service business or a product-producing business, your choice. In your own words, describe the four measures listed above and then, for your business, give us an example of each measure you might use to track your business process, and indicate why you chose that particular measure.

 

DQ2 Single and Dual Rates of Allocations [WLO: 2] [CLOs: 2, 3, 6]

 

Prior to beginning work on this discussion forum, read Chapter 15 in your textbook.

 

Write: Make sure your response addressing the following question is more than 200 words and include an in-text citation from the reading material where appropriate.

 

Allocation of support costs in a manufacturing operation is a topic often debated by managers of the various production departments. In your own words explain the difference between the single-rate and dual-rate methods of support-department allocation and give an example of when each method might be appropriate.

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