Questions can be used for many purposes. For instance, someone may ask a person what time it is and only care about the actual time. Someone else may ask a person what time it is but want to "strike up" a conversation with that person. In chapter 9 there are listed several functions of asking a question. The authors also discuss the use of "silence" in a conversation. Discuss 2 different reasons questions are asked (based on your text) and talk about ways in your personal/business life you have used "silence" in a conversation. What did that silence mean? Also, have you ever had any interesting experiences by using more silence in a conversation than usual?