Consider ways in which current or future technologies could be applied to a transport function to improve customer service and lower costs. For example, the use of apps, proactive seamless communication, integrated vehicle systems, robotics, artificial intelligence, etc. For each technology describe what its attributes are and how they will achieve service or cost advantages.

Support your discussion with 3 researched articles from the academic or trade press. Minimum of 500 words.

Due date: 15 Nov 2022