02 Feb Thoroughly read Getting Boeing Back in the Air, Exercise 10.2 on pages 343-346 in Chapter 10 attachment. Fully answer questions 2 and 4 located on page 343-344. Your report for
Thoroughly read Getting Boeing Back in the Air, Exercise 10.2 on pages 343-346 in Chapter 10 attachment. Fully answer questions 2 and 4 located on page 343-344.
Your report for solving the case must include the following headings:
- Overview—Summarizing the case scenario and identifying all the problems, issues, constraints, related to the case.
- Discussion Questions—Answering all the questions.
- Debriefing—Reflecting your thoughts, opinions, and solutions based on the case.
Written assignments must adhere to APA style guidelines. Writing style resources are available on the Student Resources page. Submit your response to the questions in an MS Word document. Use the following assignment title format: There is a minimum of three citations required from the textbook. Do not cite the case study itself (can be used from any attachments)
Chapter
Change Management
Perspectives
Learning objectives
Bytheendofthischapteryoushou-dbeab-eto:
医さ団園 Understandandidentifythefactorsthatcancausechangetofaiー,
E雨 四墨 塾 Assessthestrengthsandiimitationsofcheck1istsformana9ingchange effectively.
「LQ--蟹副 Evaluatetheadvantagesofstage modelsofchange managennent.
匝IE至重軍司 Assessthetheoreticalandpracticaーva-ueoftheprocessPerspectiveonchange.
「Lof輔園Understandandapp-ycontingencyapproachestochange management.
”了hequest′on′sがrw力os
go′ngro/erme/′r’swho
′sgomgtostopme. ”
AynRand,writerandphilosopher
319
320
ChaPterlO
C/7の堰e崩超′mgの??emβのPecr和郎
optionsfor Managing Change
Chnngt,1~ Dim,ptiv,二,一Liv(, with.t - - 一 - …
soatoppotyoftheorgazaon.Thisis
not
something
that
can
be
third
orfourth
down
in
the
CEO’s
list
ofthings
he
or
she
must
do.VVe
viewthose
characteristics
as
beingnecessaryco‐travellerstodeliveringa
truetransformationofthecompany・(Bucyetal,, 2017a,pp.2-3).
Atruetransformationisdisruptive.ltdoesn’t
justwork withtheexisting9overnance,the
existingprocesses,theexistingbudgetingcy-
cle,theexistingwaysofdoingthings.ltisgo-
ing
to
disrupt, And
it’s
going
to create
challengeandtensionandfriction
intheor-
ganization.Because
it
is
so disruptive,it’s
TheperspeCtivesdiscussedinthischapterinc1udechange managementChecMists,stage
models,andprocessandcontingencytheories,They o掻eradvice on managingchange, butmakeno mentionofthepersonalstylesandpre危rencesofindividualchange manag-
ers.Letusfirst6‐1lthisgap,
The Directorand Navigatorlmages ofChange Management
1iwoofourskimagesofchange managementareparticularlyrelevanttotheapproaches
exploredinthischapter.TheαZreczorimageunderpinsthechangemanagementapproaches
associatedwiththeworkoflargeconsultingcompanies,andalsoofacademicswho work
aschangeconsultantsinthisfield,Those who adoptsuch approachestake astrategic
view,adopting a pragmatic, managerialistapproachto
achievinglasting organizational
change. The
chec*山sts
and
stage modelsthat we
explore 魚1lintothis
category. They
suggestthatchangecanbe managedandcontrolledinapredictable manneraslongas
the
correctsteps
aretaken,in moreorlessthecorrectsequence, However,giventhe
numberofdi錐erentsetsofrecipesand丘ameworksthatareavailable,itisnotalwaysclear
whichtoadopt,orthecriteriaon whichthechoiceshouldbemade.
Contingencyframeworkscanalsobeseenasconsistentwiththeメケecわri血age.Rather
thanclaimingtohavediscovered“theonebestapproach, ”however,these丘ameworksargue
that“itdepends“on anumberofcontext 魚ctors,such asthescaleand urgencyofthe
proposedchanges.Fore×ample,oneofthesecont無gencyframeworks,thechangekaleido-
scope(BalogunetaL,2016)doesnoto爺erPrescriptiveadviceonhowtoimplementchange
inparticularcontexts,That丘ameworkinsteadhighlights免rthechange managerthecon-
textualissuesto consider whenreaching aninあrmedjudgmentwithregardto change
implementationdesignoptions,Thisapproachisalsoconsistenttosomeextentwiththe
′7αyZg防げimageofchange management,Changecanbecontrolledinpart,butexternal
魚ctors(contextualenablersandconstraints,competinginterests)can generateemergent
andunintendedoutcomesoverwhichthechange managerhaslittleornoinfluence.
The
idea
ofestablishing “fit” between
changeimplementation
and organizational
contextisnotconsistentwithaprocessualview ofchange.Processtheoriesseechange
unあldingovertimeina messyanditerative wayandthusrelyontheimageofchange
manageras“の’Zgのor.Here,thechangeoutcomesareshapedbyacombinationoffactors
ChaPterlO
C方の増ど崩‘”〃”ge′77e用弁eなlpeメルes
321
includingthepast,present,andfuturecの7rexzinwhichtheorganizationfunctions;the
sz心“α打ceofthechange;theimP1ementation〃mcesg刀o/mcq/わeんαvzor,insideand out-
side
the
organization; and
the
int&
