In a 200-250 word discussion post, summarize your major findings from this course. Focus on the ideas that were new, eye-opening, and changed the ways you approach workplace communication as a leader/manager. Discuss how this new knowledge will influence your communication behaviors. If you have already applied or are planning to apply any course outcomes to making your workplace communications more successful, include those examples in your post.

Make sure to cite the sources (1-2) that proved to be most useful in learning this cours