SLO5:  Students demonstrate the ability to communicate and interact productively with a diverse and changing workforce and citizenry.

Topics that would demonstrate your mastery of this SLO include:    

• discussion of the variety of types of diversity that are important to consider within public organizations and some of the important considerations for communicating with each
• significant goals of public organizations for communicating with a diverse citizenry and a changing workforce
• the challenges presented to effective communication with diverse groups and effective strategies to overcome those challenges
• strategies for communicating with various groups of stakeholders and the pros and cons of each 

Keeping those topics in mind, listen to the following podcasts:

Podcast: Modern Policing & Social Media with Captain Chris Hsiung, Mountain View PD – ELGL 

Podcast: Equity and Inclusion in Ottawa County, MI with Robyn Afrik and John Shay – ELGL 

AND

Podcast: Engagement and Service Delivery in Augusta and Atlanta with Odie Donald – ELGL 

Then, in a 2-4 pg case study discuss the listed topics linking them to the information and/or themes presented in the podcasts.  Your case study should be single-spaced, well-written, including an introduction and a conclusion, and integrate at least 3-4 references from your MPA coursework.  Remember to cite all sources properly and include an APA formatted list of references.