Imagine you are the HR director of a growing international staffing organization that services both North America and South America. The CEO has come to grips with the fact that the HR group, which is currently decentralized, is in need of restructuring to account for the expected increase in revenues. The CEO has asked for your opinion on how to best restructure the firm.

• Based upon your knowledge, recommend an organizational structure (for example, functional, matrix, or projectized) that will provide growth for the firm. Also, assess the influence that this project will have on the customers (who are located throughout the Americas) that are serviced by the HR group.