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GOV 669 Public Management Case Study # 5 Module 6

1. Read Chapter 9 (assigned pages), including the Case Study on pages 301-302 of the Hill & Lynn textbook (CASE: THE SPACE SHUTTLE COLUMBIA ACCIDENT).

2. Use the chapter to answer the questions below (in blue).

3. Question #1

Page 306 lists five areas where formal and informal aspects of an organization interact in structure, culture, and/or craft. Pages 306-315 discuss these in more detail.

Discuss 2 of these 5 areas as they apply to the NASA Case Study in terms of how the culture could have been improved to possibly prevent the disaster.

PLEASE NOTE: a) Mention the cultural issue(s) that played a role and b) how 2 of the 5 areas could address the cultural issue(s).

Page Limit: 2 pages, excluding Title and Reference pages

Include page numbers where appropriate.

4. Grading Guidelines:
a. Font: Calibri (Body) 12
b. Single space within paragraphs and double space between paragraphs
c. Include a title page
i. Includes a statement per syllabus: “No part of the work was generated with AI.”
d. Cite all page numbers as appropriate (cite text authors followed by page #)
i. It is not necessary to cite the page numbers regarding the Case Study information itself.
e. Complied with page limit
f. Free of typographical and grammatical errors
g. Appropriate content
o Completely respond to topic;
o Discussion should focus on the answers specifically and minimize multiple restatements of the case
o Explanation of ideas is clear, well-reasoned
o Demonstrate an understanding of course material relevant to topic
h. You will upload a document for the assignment submittal in a doc or docx format. (If you need another format, reach out to me).

References:
Public Management: Thinking and Acting in Three Dimensions
Carolyn J. Hill; Laurence E. Lynn

– Use of AI is prohibited
-Any citations must include page numbers
– Document must be under 8% total AI
-Include questions at the beginning of each answer

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