27 Jun This is an Excel Assignment and one page description of findings
In this assignment, you will be using a weighted decision model (also known as a weighted matrix) to help a company select a new CRM system. Use the information given below and construct a weighted matrix model that accounts for all information to help the company make the most appropriate choice
The company is evaluating several facets of CRM systems. These facets and their relative importance are listed below:
PICTURE 1 ******
Each vendor’s ability to meet these criteria is rated on a scale of 1 to 5. With 5 indicating good alignment, and 1 indicating poor alignment.
PICTURE 2********
Create a weighted decision model that evaluates these CRM systems.
Include a copy of your Microsoft Excel file that includes this model.
In one page briefly describe the evaluation and make a recommendation to the company on the system that they should select.
