Prior to beginning work on this discussion forum, read Chapter 3 in your course textbook. Additionally, read Employee Language Proficiency Helps Global Businesses Compete, Says New Study downloadand Reducing the Impact Of Language Barriers (Links to an external site.).

In the 21st century, it’s important for organizations, leaders, and managers to look at things from a diversity and inclusion perspective. In a 250- to 300-word initial post, from a diversity and inclusion lens,

• Identify the techniques you can implement to improve the likelihood that your communications will be received and understood as you intended when utilizing one of the technology mediums, such as Zoom, Skype, email, text messages, or the telephone.
• Describe two checks that could be put in place prior to sending a communication that could help with selecting the proper communication channel. 
• Explain how the proper communication channel selection can reduce or increase the effectiveness in addressing diverse audiences.
• Use at least one credible source to support your key points.
  • Be sure to cite your credible source using proper APA formatting according to APA Style (Links to an external site.).