15 Aug Week 6 Discussion 2 Discussion 2: Dealing with Difficult People
Post a cohesive response in which you:
- Summarize a situation when you had to deal with a difficult person. (Note: Do not disclose names or details that might reveal someones identification.)
- What did you do in this situation? What impact did your actions have?
- After reading this weeks Learning Resources, describe what you learned about yourself and the other person, especially with regard to the actions that you took (or did not take) and why.
- Explain what you might have done differently if you had different strategies in place and why.
- How will you use what you have learned so far in this course and in this weeks resources about dealing with difficult individuals interactions in your role as a manager?
Be sure to support your ideas by connecting themto the week’s Learning Resources, as well as other credible resources you haveread; or what you have observed and experienced.
please follow rubric for the essay outline
