The 18th-century French writer known as Voltaire has been quoted as having said, "No problem can withstand the assault of sustained thinking."

When faced with a problem, what do you do to solve it?

This assignment asks you to apply a six-step problem-solving process to a specific problem scenario.

Review the six-step problem-solving process outlined in the webtext.

• Read the article, The Problem-Solving Process.:
  • Define the problem in the scenario that you chose in the Week 7 assignment, Problem-Solving: Part 1.
  • Analyze the problem in the scenario.
  • Generate options for solving the problem in the scenario.
  • Evaluate the options for solving the problem.
  • Decide on the best option for solving the problem.
  • Explain how you will implement the chosen solution and reflect on whether this option was the most effective.