Question 1

Most employees like to maintain a good relationship with the individuals from the information technology department, because they are the ones who can provide access to databases needed in order to understand the company’s financials. This gives the information technology department what type of power?

Expert

Legitimate

Reward

Information

Question 2

Dave sees conflict as a game he prefers to win. When he realizes that someone needs the same resources as him, he immediately starts engaging in tactics in order to obtain the resources for himself. Dave’s conflict style can best be described as:

accommodation.

competition.

collaboration.

avoidance.

Question 3

According to Zenger, a leader’s most difficult strategic challenge is:

obtaining limited resources for the organization.