With your groups, create a SKIT to resolve the

conflict using the concepts and theories in our book:

1. Could this problem have been avoided by Abdul? How?

2. What is your solution to this problem?  What needs to be done to get the department running smoothly again?

3. How will you prevent this problem from occurring again in the Company?

4.What are some of the theories that are covered in this case?  How would you apply them?