01 Jan Principled negotiation Step 1 – Separate the people from the problem-Emotion D5
Discuss emotion issues and give examples. AT LEAST 8-10 SENTENCES.
AN EXAMPLE…
When negotiating, emotions can run high. People can be fearful, angry, hostile, and let their egos get the best of them. These emotions can lead to resistance and damage relationships if not handled correctly. When negotiating, it is crucial to separate the people from the problem.
