You are the leader of your organization and just learned your organization just suffered a large-scale loss of customer data?  Discuss what are the major steps that you would focus on immediately, in the first hours, and short- and long-term objectives.

Please compare and contrast examples where companies did this responsibly and where companies should have done more.

Please prepare an original posting early in the conference week and dialogue to at least three of your peers' posts during the conference week. You must make your initial post before you are able to view the posts of your peers.

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