12 Mar Discuss the importance of communication to organizational dynamics Discuss the importance of establishing clear conflict
- Discuss the importance of communication to organizational dynamics
- Discuss the importance of establishing clear conflict resolution processes within organizations. Present evidence supporting your main ideas.
- Considering what you have studied about conflict management in general, your personal experience, and evidence-based practices from scholarly sources:
- Present three conflict resolution suggestions to address the current conflict and evidence to support each suggestion.
- Present at least one suggestion to prevent and/or manage similar future conflicts should they occur.
U6 Team Communication Conflict Case Study
Newly hired, Candice is a regional product manager for a retail chain. Within a few days of starting her new role, she became aware of a strong us-versus-them mentality that existed within the current staff. Candice decided to meet with each of her new staff members individually in an attempt to more fully understand why the divisions existed. During that process, she found out that the product division had become very segmented and hyper-focused only in their functional areas. She discovered that the division rarely met as a team. Instead, they were very siloed and were not aware of how their small group goals related to the overall strategy of the division or the larger organization. Candice was surprised to learn that her predecessor only met with the team leaders one-on-one. He did not like team meetings and felt they were an opportunity for conflict, something which he avoided at all costs. It also appeared that her predecessor played favorites with individual team members, which left many others feeling disconnected and ignored. Candice asked her ten team leaders how the conflict was handled within their teams and received ten different answers. Throughout her interviewing process, Candice found her employees to be generally unmotivated, disengaged, frustrated, and insecure. She knew she had to correct these issues quickly and turn this team around to be successful in her new role.
Organizations often use teams to achieve work goals. However, often teams experience conflict that impedes their productivity. Please read the case study to prepare for this assignment.
I/O psychology professionals often present their findings through PowerPoint presentations. For this assignment, you will create a 10–15 slide narrated PowerPoint presentation that proposes conflict resolution strategies to address the case study provided. You should develop this presentation as if you are a CURRENT member of this organization who has been brought in as an internal consultant due to your expertise. Design your slides as if you will be presenting your recommendations to organizational leaders and managers of the team in distress.
To prepare for this assignment, you should study relevant research on this topic. Review your course readings, as well as journal articles to identify best practices for effective conflict resolution in this setting. Include the following in your presentation:
· Discuss the importance of communication to organizational dynamics
· Discuss the importance of establishing clear conflict resolution processes within organizations. Present evidence supporting your main ideas.
· Considering what you have studied about conflict management in general, your personal experience, and evidence-based practices from scholarly sources:
· Present three conflict resolution suggestions to address the current conflict and evidence to support each suggestion.
· Present at least one suggestion to prevent and/or manage similar future conflicts should they occur.
· An introduction and summary slide.
· Best practices for effective PowerPoint presentations.
· You should apply APA style formatting throughout your presentation, including in-text citations and a reference slide.
· Cite a minimum of three relevant empirical research and scholarly articles within psychology and related areas to support your assertions.
· You should cite peer-reviewed journal articles that were published within the last five years (one older resource is allowed if it is considered a seminal work).
· Carefully select sources after reviewing the literature and evaluating the credibility, relevance, quality, and research merit of each source.
,
3/10/22, 7:38 PM Unit 6 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
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PS541 Unit 6 Assignment Rubric Course: PS541 Organizational Management and Behavior
Criteria 1 Level III 18 points
Level II 15 points
Level I 11 points
Not Present 0 points
Criterion Score
Communicatio
n and
Organizational
Dynamics
/ 18● Discusses the importance of
communication
to organizational
dynamics
● Describes importance of
communication
to organizational
dynamics
● Lists important aspects of
communication
in relation to
organizational
dynamics
● This submission does
not meet the
minimum criteria
for the
assignment
Criteria 2 Level III 18 points
Level II 15 points
Level I 11 points
Not Present 0 points
Criterion Score
Conflict
Resolution
Techniques
/ 18● Discusses the importance of
establishing clear
conflict
resolutions
processes within
an organization.
● Discusses the importance of
establishing clear
conflict
resolutions
processes within
an organization,
but lacks
relevant details.
● Identifies conflict
resolution
techniques
without
discussion of the
importance
within an
organization.
● This submission does
not meet the
minimum criteria
for the
assignment
Criteria 3 Level III 20 points
Level II 16 points
Level I 12 points
Not Present 0 points
Criterion Score
3/10/22, 7:38 PM Unit 6 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
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Criteria 3 Level III 20 points
Level II 16 points
Level I 12 points
Not Present 0 points
Criterion Score
Recommendat
ions to Case
Study
/ 20● Provides 3 conflict
resolution
strategies to
address the
conflict in the
case study
● Recommendation
s are evidence-
based
● Provides 3 conflict
resolution
strategies to
address the
conflict in the
case study, but
lacks relevant
details.
● Recommendation
s are evidence-
based
● Provides 1-2 conflict
resolution
strategies to
address the
conflict in the
case study
● Recommendation
s are evidence-
based
● This submission does
not meet the
minimum criteria
for the
assignment
Criteria 4 Level III 7 points
Level II 5 points
Level I 4 points
Not Present 0 points
Criterion Score
Writing and
Mechanics
/ 7Writing meets all of the following
criteria:
● Clear and logical
organization of
slides.
● Uses bullet points to convey
information
effectively
● Uses correct grammar,
spelling, and
punctuation.
● Meets slide number
requirement
Writing meets at
least two of the
following criteria:
● Clear and logical
organization of
slides.
● Uses bullet points to convey
information
effectively
● Uses correct grammar,
spelling, and
punctuation.
● Meets slide number
requirement
Writing meets
one of the
following criteria:
● Clear and logical
organization of
slides.
● Uses bullet points to convey
information
effectively
● Uses correct grammar,
spelling, and
punctuation.
● Meets slide number
requirement
● This submission does
not meet the
minimum criteria
for the
assignment
Criteria 5 Level III 7 points
Level II 5 points
Level I 4 points
Not Present 0 points
Criterion Score
3/10/22, 7:38 PM Unit 6 Assignment Dropbox – PS541 Organizational Management and Behavior – Purdue University Global
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Total / 70
Overall Score
Criteria 5 Level III 7 points
Level II 5 points
Level I 4 points
Not Present 0 points
Criterion Score
APA Style / 7APA Style includes all of
the following:
● Clearly written in Standard
English.
● References or academic
sources as
required,
including in-text
citation(s).
● Paraphrased correctly and
accurately; direct
quotes used
minimally.
● Formatted correctly using
either APA style
or provided
template.
APA Style
includes a
majority of the
following:
● Clearly written in Standard
English.
● References or academic
sources as
required,
including in-text
citation(s).
● Paraphrased correctly and
accurately; direct
quotes used
minimally.
● Formatted correctly using
either APA style
or provided
template.
APA Style
includes less
than half of the
following:
● Clearly written in Standard
English.
● References or academic
sources as
required,
including in-text
citation(s).
● Paraphrased correctly and
accurately; direct
quotes used
minimally.
● Formatted correctly using
either APA style
or provided
template.
● This submission does
not meet the
minimum criteria
for the
assignment
Level III 57 points minimum
Level II 43 points minimum
Level I 1 point minimum
Not Present 0 points minimum
