The Self and Perception Discussion

What is the difference between sympathy and empathy? Why does the use of empathy make someone a more effective communicator?

For full credit, your response should be a minimum of 200 words and use terminology from your textbook  (please cite any sources you use). You should also reply to 2 other classmates–these should be a minimum of 50 words and should be thoughtful and thorough. You will need to create your thread before you are able to view other threads in this forum. 

Use correct grammar, spelling, and punctuation.  Remember to capitalize the personal pronoun, "I".