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Building and Sustaining Customer Relationships via Marketing Technology

Overview:

Illustrated in Table 6.1 is the marketing technology development path broken down into

three major phases: Mass Communication, Database Marketing, and Integrated

Marketing.

Write a short report that explains how each of these methods is used. In your

explanation, include an example of a company that is searchable online that practices

this particular marketing technique. Include the website address of the company in your

write up. Do you agree or disagree with their marketing techniques towards building and

sustaining customer relationships? Explain your responses.

Instructions:

• Prepare a short report in response to the question above.

• Include the website address of the company you are using as an example.

Requirements:

• Submit a Word document in APA format.

• Minimum of three pages in length, excluding the Title and Reference pages.

• At least three references.

Be sure to read the criteria below by which your work will be evaluated before

you write and again after you write

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