Background

Customer: Snap Inc

Renewal due August, 202211,000 employee licences

Current price per employee/month: USD 1.13

Current contract value: USD 150,000 per annum

Current contract length: 12 months

Legacy package: Business

Future Outlook

Company will be growing by another 1,000 employees in 2022, and a further 1,500 in 2023

Currently running quarterly surveys, 75% participation and no manager logins

Open to a 24 or 36 month agreement

At renewal, set to inherit Peakon Premier and Peakon Include

• What proactive steps have you taken/will you take with this customer? What are the timeframes you are operating around?
• What objections are you expecting? How will you try to overcome them?
• What risks could there be on this renewal?
• How could you structure their renewal? Be creative around pricing/contract length/services etc.

Please create 3 slides focused on the renewal approach with the background scenario and future outlook

Answer questions in bullet points, not paragraphs please

Links to be used:https://forms.workday.com/en-us/sales/request-a-demo-workday-peakon-employee-voice/form.open.html/dl/2?step=step1_sales_contact

https://forms.workday.com/en-us/sales/request-a-demo-workday-peakon-employee-voice/form.open.html/dl/3

https://www.workday.com/en-us/products/employee-voice/overview.html

https://www.workday.com/en-us/resources.html
 (Click on product on the left and click on Workday Peakon)