The knowledge of jobs is used for many purposes, certainly in the field of HRM for healthcare organizations. In particular, knowledge of what a job requires an employee to do—the basis for pay—is essential to make comparisons with other jobs for market pricing and as the first step in evaluating jobs internally. Today and every day, as leaders or managers, we want to emphasize the golden rule of treating others the way we want to be treated. We are working with a diverse team of people from many cultures, traditions, backgrounds, and belief. This is what makes us a strong, effective, and successful healthcare organization. 

• Consider the differences among a job description, a job analysis, and a job design. What is the importance of each in healthcare HRM?
• How would you foster a climate of mutual respect and trust among your team members?
• Suppose you are developing the job description, analysis, and design for a clinical team leader position. Does diversity relate to the position at all? Explain your answer. If yes, how will you address it?