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What are some elements of the Harley Davidson?buyer persona? How is technology being used for customer relationship management?

Module 4 Writing Assignment

In 500 words using APA format (remember not to exceed the threshold of 15% similarity score in turinitin) explain the following:

View the following video: https://youtu.be/iOF7aAVZMqA

Please watch the *VIDEO* the answer is there.

Answer the following questions:

What are some elements of the Harley Davidson buyer persona?

How is technology being used for customer relationship management?

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