In a 2-page paper, written using appropriate spelling/grammar, address the items below. Remember to be descriptive, and use as much detail in your examples as possible.

1. Describe the relationship you have/had with the person in the interaction.
2. Explain which channel you used initially and why you think it was the wrong means to communicate with them.
3. Explain which channel would have been better for the situation and why you think it would have been more effective.