Competency

Explain the role and impact of data analytics on decision making processes in a selected healthcare setting.

Scenario

You are the risk manager for a local, long-term care facility. Part of your role is to develop processes that fosters an environment that prioritizes patient safety. Conduct a comparative analysis of two of the most widely published briefs from the Institute of Medicine (IOM) in recent years – To Err is Human and Crossing the Quality Chasm. According to the National Academies of Sciences and Engineering Medicine (2018), To Err is Human illuminated how tens of thousands of Americans die each year from medical errors and effectively put the issue of patient safety and quality on the radar screen of public and private policymakers. The Quality Chasm report described broader quality issues and defines six aims—care should be safe, effective, patient-centered, timely, efficient and equitable—and 10 rules for care delivery redesign.

Instructions

In a comparative analysis, discuss the significance of each report on recent quality initiatives implemented by entities such as the Centers for Medicare and Medicaid Services (CMS), the Agency for Healthcare Research and Quality (AHRQ), and the Joint Commission. Your comparative analysis should also contain an examination of the quantitative data collection methods used in each report. Make a recommendation based on your analysis on how your organization and similar organizations can utilize the findings from the reports to assist in continuous quality improvement of operations and the achievement of organizational goals.