Criminal justice administrators must be aware that the public maintains great interest in the operation of their agencies. Particularly when dangerous lawbreakers are involved, mistakes can be costly, and are reported publicly.

• To what extent does an agency’s dependence on public opinion impede or encourage planned change?
• What changes should the management of a troubled correctional facility make to keep the employees happy and prevent the public from going against the facility?
• Provide an example of a significant research study done in the criminal justice field. How have the results of this research study revolutionized the working of the criminal justice system?
• What are the positive effects of research in the criminal justice profession since the President’s Commission in 1967? What are the negative effects?