Self-Reflection exercise

Please compile an Action Plan outlining how you will manage the five generations in the workplace.  Make a checklist that will help you reach your future professional goals.  Be creative and use any format that you feel comfortable with.

Please answer the following questions: 

1. Why is it important to consider the five generations in the workplace?
2. What are some of the similarities and differences between the generations?
3. How can a manager effectively manage communication in a multi generational workplace?
4. How can a manager effectively manage conflict in a multi generational workplace?
5. What are the pros and cons of a multi generational organization?
6. What are the most important concepts that you have learned in this course?  What are the most important things you have learned about yourself?