As the pandemic changed the ways that organizations conducted business, empathetic and compassionate organizational communication was needed to maintain strong connections and social relationships between employees and clients.

Prior to beginning work on this discussion forum,

  1) Read the article, The Role of Empathy in Organizational Communication During Times of Crisis

  2) Review the video, What is Organizational Communication? 2.0

In your initial discussion post,

1) Compare various methods of organizational communication and issues with interpretation.

2) Assess how the lack of organizational communication may contribute to employee stress and burnout.

3) Describe the need for empathy with organizational communication during times of crisis or organizational change.

4) Summarize the best methods to enhance organizational communication with underserved populations.

5) Evaluate the link between organizational communication, organizational effectiveness, and the culture of the organization.