Discuss in your opinion whether this is a good trend or a bad one? Have we taken control of our healthcare or lost control of it by "de-personalizing" the trip to the doctor or the stay in the hospital? What, if any, has been your experience with becoming an "encounter" and not a patient, and how do you feel about it? How do you think this trend will change in the future, or will it? Back up your opinions with references and in-text citations to course readings, lectures, or external articles.