08 Mar Practical Communication and Public Speaking Skills TEST
Practical Communication and Public Speaking Skills TEST
The test has 3 short writing questions and 9 multiple choice questions.
I uploaded the test.
I also uploaded the weekly study material.
I also uploaded the Public Speaking Mini-Course PDF Materials used for question 1.
I also uploaded the eBook used for question 2.
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Question 1
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Please describe two or three points that resonated with you and that you will use from the Public Speaking Mini-Course in Segment 2.
This question is worth approximately 15% of your overall score.
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Question 2
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Please describe two or three points that resonated with you and that you will use from the eBook, How to Be a Master Communicator in Segment 3.
This question is worth approximately 15% of your overall score.
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Question 3
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In 350 to 1,000 words (for this specific question), please answer the following in your own words:
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Five or more of the most important points you learned from this course.
Please follow these instructions closely:
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Number each point so that it is easy to read.
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Do not simply summarize what the course taught. We already know what the course teaches. We want to know the most important points you learned from it.
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Focus your answers on what the course material taught, not on previous knowledge or opinions (we can't test for those).
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Make sure you meet/exceed the minimum word count. Use MS Word to type your answer out first to ensure you meet the minimum word requirement of at least 350 words. Then you can copy and paste your answer from Word to the box below.
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This question is worth 30% of your overall score. Therefore, make it count. 🙂
Please use the following format when writing your answers (you can copy and paste the question-format below into the answer box or word processor). Then, put your cursor next to line 1 and type your answer. Then, go on to 2, etc.
Five or more of the most important points you learned from this course:
1.
2.
3.
4.
5.
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Question 4
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Some things that SHOULD be done when sending emails are: (Choose all that apply)
Select one or more:
a.
Put email addresses in the CC field when sending to many friends.
b.
Use a salutation or greeting.
c.
Use an old email from someone to start a new topic (it's easier).
d.
Use a closing including your name.
e.
Use all caps.
f.
Write in all lower case characters (it's the new way for online writing).
g.
Keep your tone upbeat.
h.
Proof the email.
Question 5
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Some things that SHOULD NOT be done when sending emails are: (Choose all that apply)
Select one or more:
a.
Put email addresses in the CC field when sending to many friends.
b.
Use an old email from someone to start a new topic (it's easier).
c.
Write in all lower case characters (it's the new way for online writing).
d.
Keep your tone upbeat.
e.
Use all caps.
f.
Use a closing including your name.
g.
Use a salutation or greeting.
h.
Proof the email.
Question 6
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The most important skills you will ever learn are:
Select one:
a.
Career skills
b.
Effective communication / people skills
c.
Business skills
d.
Writing skills
e.
Technical skills
Question 7
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The primary way to remain human in a technological world is to be:
Select one:
a.
Emotional.
b.
Positive.
c.
Impersonal.
d.
Personable.
Question 8
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The sweetest word in any language is:
Select one:
a.
An encouraging word
b.
A smile
c.
A salutation
d.
A person's own name
e.
A question
Question 9
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Typing in all CAPS is generally viewed as _______ online.
Select one:
a.
shouting
b.
whispering
c.
standing out
d.
talking normally
Question 10
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A great way to show interest in other people is to ask them about themselves, their stories, their aspirations, their dreams, etc. In listening to them, we even might learn something about ourselves.
Select one:
True
False
Question 11
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Using emails is a great way to handle important matters such as discipline or conflict resolution because it avoids confrontation.
Select one:
True
False
Question 12
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“ Things” only matter to the extent that they benefit someone.
Select one:
True
False
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© 2010 International Church of Metaphysical Humanism, Inc. All rights reserved • www.TFUniversity.org • Distribution Prohibited. Page 1
Thomas Francis University • Course G110 • Segment 3
HOW TO BE A MASTER COMMUNICATOR
—Douglas R. Kelley, PhD, CH, CSL
Upon Completion of this Segment, You Will Know:
• A comprehensive overview of communication techniques.
The basic building block of good communications is the feeling
that every human being is unique and of value. —Unknown
n this course, we have covered a number of valuable communication techniques with a focus on
practical and public presentation skills. The techniques presented so far have focused more on
the most important skills associated with effective communication, but haven’t included a num-
ber of additional techniques that also play a role in good communication. Concepts such as how to
start a conversation, how to end a conversation, good telephone conversation techniques, and others
will help round out your ability as an effective communicator.
In this vein, the eBook, How to Be a Master Communicator, is included on the Course Page for
your review and study. It will provide additional sub-points that support the main concepts discussed
in previous segments. As you study this 43 page eBook, look for new and additional ideas that you can
apply in your own life.
METAPHYSICS AND COMMUNICATION
Perhaps you are wondering what communication skills have to do with a metaphysical degree, and
the answer is everything and on a variety of levels. Regardless of whether your mission is to become
a minister, counselor, coach, healer, hypnotist, ufologist, paranormal investigator, or anything else,
you will be dealing with people (and perhaps others). Your effectiveness as a communicator will have
a direct bearing on your success in your chosen field.
One type of communication we’ve discussed and will continue to discuss is the communication you
have with yourself, in other words, self-talk. This kind of communication involves the mental thought-
I
Segment 3: How to Be a Master Communicator
© 2010 International Church of Metaphysical Humanism, Inc. All rights reserved • www.TFUniversity.org • Distribution Prohibited. Page 2
words that go through your mind constantly. Whether your internal dialogue is positive and empow-
ering or not will also have a direct impact on your success in life.
Another type of communication is that with your Higher Self in the form of meditation. We’ve
provided suggested meditations and self-hypnosis scripts for you to use in connecting with your Higher
Self. By diligently practicing meditation, you expand your consciousness and awareness, and this leads
to greater enlightenment. Meditating also allows you to “listen” to your innermost thoughts and di-
rection. This is your Higher Self attempting to communicate with your conscious mind. Meditation,
visualization, and focus is explored in depth in Course MHs.M6 of the Doctoral Degree Program.
Metaphysics is about existence and consciousness. Communication is an indispensable aspect of
both. We’ve discussed verbal and non-verbal communication in the form of body language, but an-
other type of non-verbal communication also exists that involves consciousness on a higher level. We
often refer to this type of communication with words like psychic, ESP, and telepathy. This form of
communication allows our minds to “go out into the cosmos,” so to speak, and get information that
is not otherwise available to us. Psychic communication and related matters are discussed at length
in Course G240 including how to develop your psychic ability.
As Master Communicators, capable metaphysicians, and spiritual entities, we must be as proficient
as possible in all aspects of communication, whether that communication is with people or anyone
else. As with the physical world, so it is with the spirit world: Poor communication will strain a
relationship, and lack of communication will kill it. Strive to practice effective communication skills
in all aspects of your life and your life’s work.
,
© 2010 International Church of Metaphysical Humanism, Inc. All rights reserved • www.TFUniversity.org • Distribution Prohibited. Page 1
Thomas Francis University • Course G110 • Segment 2
PUBLIC SPEAKING AND PRESENTATIONS
—Douglas R. Kelley, PhD, CH, CSL
Updated: August 17, 2017
Upon Completion of this Segment, You Will Know:
• How to be less nervous and more effective when giving a speech.
• How to use PowerPoint effectively in presentations.
• Public speaking mini-course
The human brain starts working the moment you are born and never stops until you stand up to speak in public.
— George Jessel
remember the first time I ever gave a public presentation. It was way back in 1966, I was seven
years old, and my knees were literally knocking together as I gave my six-minute speech. In my
twenties, I began to speak more often, but I still remember the nerves giving me trouble. Of
course, the more I spoke publicly, the easier it became. As I got into my thirties, I was speaking
even more, and on three occasions, the audiences numbered more than 3,000 people, with one au-
dience around 5,000. I wasn’t accustomed to such large groups, so I had yet more opportunities for
getting weak in the knees.
Just about every person has to get up in front of a group at one time or another. If you are like
most people, you would rather burn in hell than stand up in front of a group and speak. It can even
be worse if you are speaking before your peers or high-profile organizational officers or “big-wigs.”
So, what can you do if you have to give a presentation and are dreading it? Let me share some
techniques from my experience that I have found beneficial. The following is not meant to be an
exhaustive discussion of public speaking techniques, for you can get a good book for that (or join
Toastmasters). Moreover, it would be very difficult to effectively teach public speaking in an online
format. The following points are just a few things I do to make my presentations run smoother.
To begin, it is obviously very important to prepare and practice your presentation thoroughly. It
has been said that a good presentation is one that is practiced over and over. While I agree with this
in principle, I also think you can practice a presentation so much that it becomes canned. Canned is
not good.
After you have prepared and practiced, remember the following points to help with the nerves
and to make your presentation memorable:
Segment 2: Public Speaking and Presentations
© 2010 International Church of Metaphysical Humanism, Inc. All rights reserved • www.TFUniversity.org • Distribution Prohibited. Page 2
1. Be You. Be Passionate. Whether speaking to one person or 10,000 people, be who you are.
Do not substantially change your manner of speaking when in front of a group. Speak con-
versationally just as if you were speaking to one individual, which of course you are, just
multiplied several times over. Some speakers feel that they must change their manner of
speech when they get in front of a group. I don’t. Be the same person you are regardless of
how many people are in your audience. Doing so will allow you to avoid sounding canned and
help you to come off as personable. People will relate much better to you as a result.
And speaking of canned, absolutely never, ever read your speech! Notes are fine, but as
an audience member, I can read your speech myself. I want to see and hear you, your story,
your passion, and your unique presentation. By the way, believing in and being passionate
about your topic will also quell the nerves. If all you plan to do is read your speech, then
save yourself and your audience the stress and just give them a handout of your speech. Be
a Real Live Human Being. Be you!
2. Speak From Your Own Experience and Knowledge. If I were to ask you to talk to me for a
few minutes about your area of expertise, could you do it? Undoubtedly. Would you have to
prepare? Probably not. Oh, you might make a brief outline so you could talk to me in an
organized fashion, but I’m willing to bet that you are familiar enough with what you do that
you could speak like an expert with little preparation. Furthermore, I’ll bet you wouldn’t
feel the least bit nervous, would you? So what is the difference between talking to one
person or 100? You are simply speaking to one individual times 100. The only real difference
is in your mind.
Many new speakers get nervous because they are worried that those in the audience will
think what they have to say is wrong, silly, or stupid. Never forget that you have the same
moral right to express your perspective as any other human being—no more, no less. Your
audience is there to learn and benefit from your experience; otherwise, they wouldn’t be
there. And don’t worry about hecklers; they are a very rare phenomenon. If you should ever
get one, try to answer their question if appropriate. If they continue, tell them that you will
be happy to discuss it privately after you are finished, and then ignore them and continue
with your presentation. Hecklers are aggressive individuals who don’t deserve your mental
attention or energy.
3. Focus on Your Audience, Not on Yourself. Remember, it’s not about you; it’s about bene-
fiting your audience. Whenever you focus on yourself, you will become nervous. When you
focus on how you are benefiting your audience, the nerves are not so bad. As you begin your
presentation, keep telling yourself, “It’s about them, not me.” You may feel some nervous-
ness, but it will quickly fade after a moment or two.
4. Don’t Take Yourself Too Seriously. The best thing you can ever do in front of a group is
screw up! If you’ve ever experienced screwing up in front of a group, then you know why I
say this. When you make a mistake on stage—be it a lost note or saying something intended
to be funny that falls flat—you simply recover the best you can. Admit what you need to
admit, and then press onward! Once you do, you will find that a huge burden lifts off your
shoulders. It’s almost as if you are saying, “Okay, you all know I screwed up! You all know
I’m human! Now let’s get on with it!” You can then move forward much more relaxed be-
cause you are no longer taking yourself too seriously. It also helps to have some funny come-
back lines for those awkward moments. I actually prep my audience in my opening comments
Segment 2: Public Speaking and Presentations
© 2010 International Church of Metaphysical Humanism, Inc. All rights reserved • www.TFUniversity.org • Distribution Prohibited. Page 3
by saying, “One very important thing before we get started; I have this delusion that I’m
funny. Will you help me to perpetuate this delusion by laughing at my jokes? Thanks!” This
has the added benefit of breaking the ice right up front.
Speaking in front of groups can be a rewarding experience, especially if you do it enough to get
past the nerves. It is not nearly as bad as most people believe. Of course, it takes courage to get up
in front of people, and your audience knows this. Audiences are generally very forgiving, and they
will automatically credit you with a higher level of authority, knowledge, and intelligence simply
because you are up there speaking.
MULTI-MEDIA PRESENTATIONS
One other area that bears mentioning is the use of Microsoft PowerPoint in presentations. You will
find a variety of opinions on this ranging from favorable to unfavorable. Some speakers even claim
that using PowerPoint at all subjects your presentation to “Death by PowerPoint,” which I find absurd.
This is another area in which balance is important. I almost always use PowerPoint in my presentations
and do so effectively.
Here are some guidelines to help make your PowerPoint presentation effective:
• Keep your slides simple and legible. It is fine to use an attractive background, just make sure
your slides are easy to read. This means using highly contrasting font and background colors.
• In most cases, you should never put paragraphs on slides. If you do, your audience will read
your slide and not listen to you.
• Never put more than about six or eight bullet points on one slide. If you have more than that,
use another slide.
• Use at least a 20 point font, and bigger would be better, such as 28 or 32 points. Your font
needs to be big enough for your audience to read.
• Generally speaking, do not read your slides to your audience. Your audience can read the slides
themselves. Use your slides to support what you are saying. This said, there are times when
you will want to make a point by reading something verbatim, which is fine.
• Use your slides as a mental guide for your presentation much as you would use an outline.
However, be careful of relying on your slides as a crutch. Be aware that sometimes equipment
fails and you should still be able to do your presentation without the aid of PowerPoint. If your
projector fails, you can still take cues from your slides by viewing them on your laptop com-
puter. Of course, your audience won’t be able to see them unless you have a very small group.
If this is the case, turn your laptop around and let your audience see your slides too.
• Face and speak to your audience, not the screen. I usually stand a few feet to the side of my
laptop. This allows me to view the same slide the audience sees without turning around to see
the slide on the screen and thus lose audience contact. You should look at the screen occa-
sionally just to verify everything is working properly.
• Use a remote control to advance your slides, if possible. If you don’t have a remote control,
then use the space bar on your computer—don’t use your mouse. In this case, press the space
Segment 2: Public Speaking and Presentations
© 2010 International Church of Metaphysical Humanism, Inc. All rights reserved • www.TFUniversity.org • Distribution Prohibited. Page 4
bar quickly and then back away from the computer. In other words, don’t hover over your
computer unless you are teaching a software program that requires you to use the keyboard.
• When and if viewing PowerPoint in the editing mode (not presentation mode) in front of an
audience, blank the projector screen or place a card in front of the projector lens to prevent
your laptop screen from being projected to the audience. This is just good presentation eti-
quette and it prevents your audience from potentially seeing upcoming slides.
The next time you have to give a speech or talk, remember these techniques. They have helped
me and I know they will help you!
PUBLIC SPEAKING MINI-COURSE
For students who have a desire to improve their public speaking abilities, I have purchased the
rights to an introductory mini-course on public speaking which consists of four modules or “sessions”
and is available in PDF, MP3, and video formats on the course page. The audios/videos are of a person
reading the PDF material and are not to be viewed as an example of effective speaking (or narrating).
PLEASE NOTE: The PDFs, audios, and videos all contain the same information. Choose which format
works best for you. However, you must at least open the PDF format so