Book: Locker, K. O. Loose-Leaf Business Communication 13/e – ISBN

9781266077425

Consider why communication is important to your future career. Do you feel confident in your writing to move forward? Chapter 1, LO 1- 5 lists the Basic Criteria for Effective Messages (see list below). Which of the following reflects your strengths? Which criteria do you need to improve?

Clarity

Complete (no information left out)

Correct

Conventions (uses practices or elements easily understood and appropriate)

Saves time

Builds goodwill

Ethical

Most of the communication in professional settings is conducted via email. After watching the videos and reading the required pages, respond to the following questions. How would you rate your professional e-mail skills? Review Chapter 2, LO 2-6 and the list of Email Pet Peeves (Figure 2.10). Which of these common of these mistakes have you made? Which are most annoying? What others might you add to this list?

(300 Words Total for Questions 1 and 2. Please post in the same thread.)