Consider the leadership characteristics you think are the most important, as well as those you find to be ineffective or detrimental, when responding to a crisis.

• Describe two important leadership characteristics of good leadership under “normal” situations and compare those two characteristics with two important characteristics of good leadership in a crisis response.
• Describe two destructive leadership practices that can interfere with an effective crisis response.
• Identify the leadership positions of developmental disabilities service coordinator and team manager for developmental disabilities service coordinator.
• Describe two leadership skills you would use as a developmental disabilities service coordinator, and whether you feel ready to take on this role, and why (or why not).

References:

James, R. K., & Gilliland, B. E. (2017). Crisis intervention strategies (8th ed.). Boston, MA: Cengage Learning.

Dombo, E. A., & Ahearn, F. L. (2017). The aftermath of humanitarian crises: A model for addressing social work interventions with individuals, groups, and communities.Links to an external site. Illness, Crisis, & Loss, 25(2), 107–126.

Fors Brandebo, M. (2020). Destructive leadership in crisis management.Links to an external site. Leadership & Organization Development Journal.  41(4), 567–580. DOI: 10.1108/LODJ-02-2019-0089

Developmental Disabilities Service Coordinator: What Is It? and How to Become One? (2025). ZipRecruiter. https://www.ziprecruiter.com/career/Developmental-Disabilities-Service-Coordinator/What-Is-How-to-Become