Please write a two-page summary of the materials covered from Chapter 16 to 20 and answer the following questions:

1. What are the key points and skills that I have learned from these five chapters?

2. How do I apply these skills to (1) the country for the Group and (2) my personal Country that I selected? 

3. How do I apply these skills to become a better person than before?

4. How do I become a better manager than before? 

5. Please also respond to other classmates' comments.