Describe the four categories of quality costs and provide examples of each form of quality cost that you have observed either in your own workplace, at home, or during your time at University.

Your sources must be academic sources. Academic sources, also called scholarly sources, are sources that can include books, academic journal articles, and published expert reports. The content in academic sources has usually been peer-reviewed, which means that it's been reviewed by experts on its topic for accuracy and quality before being published.