Assignment 1 

Tony's Tire and Auto Repair sells new tires at its automotive shops and provides automotive repair services to customers. The management would like to develop a balanced scorecard to assess performance. In a one- to two-page "journal", provide at least three internal business process measures that Tony's Tire and Auto Repair can use on its balanced scorecard.

• Be sure to define and explain the balanced scorecard and its value to management.
• Provide at least one scholarly source.

Assignment 2 is attached! 

resources:

https://saylordotorg.github.io/text_managerial-accounting/s17-05-nonfinancial-performance-measu.html

https://saylordotorg.github.io/text_managerial-accounting/s15-04-using-return-on-investment-roi.html

https://saylordotorg.github.io/text_managerial-accounting/s15-05-using-residual-income-ri-to-ev.html

https://saylordotorg.github.io/text_managerial-accounting/s15-06-using-economic-value-added-eva.html