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Healthcare operations and quality assessment

Instructions:

In this assignment, you will develop a flowchart for a process that you are familiar with or interested in healthcare.
Begin by examining the following resources:

  • Spath, P., & Kelly, D. L. (2017). Chapter 12. In Applying quality management in healthcare: A systems approach (4th ed). Health Administration Press.

Next, select how you plan to report your findings. Select from one (1) of the methods below:

  • Microsoft Word
  • Microsoft Excel
  • PowerPoint presentation
  • Picture of hand-written flowchart

Finally, include the following elements into your document:

  • A flowchart that illustrates the process
  • A starting point and a clear ending point
  • All key process steps
  • An explanation of the process
  • An explanation of the flowchart
  • An explanation of how the flowchart can help improve the original process

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