Read the reading attached and answer the questions according to the reading:

1. What is the difference between constructive conflict and "groupthink"? Which is a better problem for a team to have? 
2. In your own words, what are some of the necessary qualities of engaging in a productive constructive conflict with other team members?
3. What are some possible negative results of shutting down a conflict too quickly? What can be productive about conflict in a student team? 
4. List two examples of destructive conflict – what can go wrong when conflict gets out of hand? 
5. In your own words, what are two of at least five ways to promote constructive conflict in your team?
6. Complete the #1 exercise (about the interview with Susan at the beginning of the chapter) at the end of the chapter.