Applied Learning Practicum Reflection Nearing the end of the semester, it is now time for students to reflect on the knowledge obtained in their course(s) and determine the effectiveness of incorporating real-world experience into our academic curriculum. Students should; Be able to...
After reading Chapter 19, please share your major takeaways about the ISO 13053 International Standards for Six sigma. Make sure to discuss the registration process, certification process and purpose of DMAIC process involved in ISO. Please write a 500-to-650-words paper in APA Style and include...
Module 06 Content Up to this point in the course, we have mentioned the Incident and Problem Management processes within the context of an IT Service Management (ITSM) framework such as ITIL. There are many ITSM software platforms/solutions on the market...
Portfolio Project: This week discuss a current business process in a specific industry. Note the following: -The current business process itself. -The industry the business process is utilized in. After explaining the current situation, take the current learning from the course and: Explain a new...
Module 04 Content Review the course scenario. The CEO has requested you create a presentation to be delivered to all company managers as to how you will address incident management by implementing ITSM processes. It has been requested that...
Module 04 Content In this course, you have covered several aspects of IT Service Management. Within the IT field, Service Management requires a comprehensive understanding of many different aspects of IT. Conduct additional external research on the following areas: ...
Module 05 Content After four weeks as a manager at Pearl Incorporated, you have determined that you would like to switch help desk ticketing systems. This new help desk system will reduce the amount of time users will have to wait...
Complete the following assignment in one MS Word document: Chapter 12 –discussion questions #1 through 3 & exercise 1 & 12 & 16 When submitting work, be sure to include an APA cover page and include at least two APA formatted references (and APA...
Please complete the following individual written assignment that is part of the overall grade for the residency project: • Select one company that has adopted Agile Scrum (not where you work). • What are three benefits the company is experiencing with Agile? • Based on...
Week 13 Discussion Create a discussion thread (with your name) and answer the following question: Discussion (Chapter 12): Examine Alexa’s skill in ordering drinks from Starbucks. Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking for active...