1. Describe why common methods of reporting and measuring medical errors and adverse events underestimate actual occurrences.

2. Identify three principles to include when designing safer processes and systems, and provide a real example of each (preferably healthcare examples).

3. Explain why the perspective of the patient is the most important determinant of whether an adverse event has occurred.

4. Provide an example of an error that can occur in a healthcare process and result in patient harm. Then, describe a strategy or several strategies that would accomplish each of the following objectives: a. Prevent the error from resulting in patient harm 

b. Detect the error when it occurs 

c. Mitigate the amount of harm to the patient