Case Study Questions  

1. From a leadership perspective, analyze the problems at the VA relative to ethical decision-making practices.
2. Discuss the ethical issue of having 1,700 veterans, who were not listed on the EWL, wait for a primary care appointment at the Phoenix VA. Create at least two (2) policies/standards to ensure ethical leadership practices with respect to improving coordination of the EWL and primary care appointments.
3. Explain why Secretary Eric Shinseki resigned his position. Identify at least two (2) alternative options that Secretary Shinseki could have taken to resolve the unethical decision-making practices in this case study.
4. Apply the American College of Healthcare Executives (ACHE) Code of Ethics to the VA Health System case study. 

Requirements: 

• Please complete Assignment in a Microsoft Word® document.
• The body of your document should be at least 1500 words in length.