Chat with us, powered by LiveChat Reflect on what you learned in Module 12: Leadership in Organizational Settings. In no less than 750 words, describe the four elements of transfor | EssayAbode

Reflect on what you learned in Module 12: Leadership in Organizational Settings. In no less than 750 words, describe the four elements of transfor

Reflect on what you learned in Module 12: Leadership in Organizational Settings. In no less than 750 words, describe the four elements of transformational leadership and explain why they are important for organizational change. Post your response below and reply to 1 classmate with insightful feedback (reply to classmate should be between 250-500 words).

COMMUNICATION IN ORGANIZATIONS

MHR 3020: ORGANIZATIONAL BEHAVIOR

Ruben Delgado, Ph.D., SPHR, SHRM-SCP, CCP, CPLP, CLRP

1

Background design is of Cal Poly Pomona logo

LEARNING OBJECTIVES

Define communication and organizational grapevine.

Understand the importance of communication.

List and describe the different types of communication channels.

Understand emotional contagion and emotional persuasion.

List and describe barriers to communication.

DEFINITION OF COMMUNICATION TERMS

Communication – the process by which information is transmitted and understood between two or more people.

Grapevine – an unstructured and informal network founded on social relationships rather than organizational charts or job descriptions.

IMPORTANCE OF COMMUNICATION

Helps coordinate work activities

Serves as vehicle for organizational learning

Critical ingredient for decision-making

Helps change others’ behavior through influence

Helps with employee well-being

COMMUNICATION CHANNELS

Verbal –uses words and occurs through spoken or written channels

Nonverbal – any part of communication that does not use words

VERBAL COMUNICATION

Includes face to face, email, letters, memos, instant messaging.

Preferred medium for:

Sending well-defined information for decision-making

Coordinating work

Problems with verbal communication.

NONVERBAL COMUNICATION

Includes actions, facial gestures, physical distance and even silence.

Most information is communicated nonverbally.

How does it differ from verbal communication?

EMOTIONAL CONTAGION

Nonconscious process of “catching” or sharing another person’s emotions by mimicking that person’s expressions and other nonverbal behavior.

PERSUASIVE COMMUNICATION

COMMUNICATION BARRIERS

Imperfect perceptual process

Language

Filtering

Information overload

Cultural differences

Gender differences

Age differences

ORGANIZATIONAL GRAPEVINE

Definition

Grapevine benefits

Grapevine limitations

Research findings

What should corporate leaders do with the grapevine?

THE END…

Comments.

Questions.

Concerns.

Related Tags

Academic APA Assignment Business Capstone College Conclusion Course Day Discussion Double Spaced Essay English Finance General Graduate History Information Justify Literature Management Market Masters Math Minimum MLA Nursing Organizational Outline Pages Paper Presentation Questions Questionnaire Reference Response Response School Subject Slides Sources Student Support Times New Roman Title Topics Word Write Writing