Discussion to Reply 1: A Job Preview for Flight Attendants

Flight attendants work full-time, on-call hours, and on weekends to ensure that the safety of passengers is met at all times (Gillet & Tremblay, 2021). They are responsible for the upkeep and operation of the flight cabin, including passenger interaction, customer service, assistance with boarding and deplaning procedures, and assistance in aircraft emergencies.

I would start by looking at the company's website and its official business plan or vision to understand its goals. This will help me understand the company's culture so that I can convey to applicants how the job fits into this. Once I have a better understanding of the company's history, I can talk to current and future employees to get more information about what makes working there special. This information provides more context for both myself and applicants looking at our airline. It also helps me create a balanced perspective with what we need from recruits because some jobs have unique features that will benefit employees in unique ways, such as additional training opportunities or irregular scheduling requirements that aren't offered elsewhere within our company.

I would also use direct and indirect methods to gather information about the job context and environment. The most direct way is to ask current employees what their job entails in both the positive and negative aspects of the job. For example, I would ask if they enjoyed their various duties and if there were any that they wouldn't want to do or change from their current position. This would give me an idea of what they feel they are good at and enjoy doing. An indirect method is a survey because it takes longer than a short interview but provides a better picture of how applicants may fit into this position more accurately on multiple levels.

To show the positive and negative aspects of the job, I would use a combination of paper-based and digital documents such as an application form, cover letter, resume, and listing of requirements (Rajest et al., 2021). These forms would be used to communicate information to future applicants as they are crucial in shaping their expectations and perception of what they can expect from the airline's work.

References

Gillet, A., & Tremblay, D. G. (2021). Working in the Air: Time Management and Work Intensification Challenges for Workers in Commercial Aviation. Open Journal of Social Sciences, 9(1), 272-290.

Rajest, S. S., Sharma, D. K., Regin, R., & Singh, B. (2021). Extracting Related Images from

E-commerce Utilizing Supervised Learning. Innovations in Information and

Communication Technology Series, 033-045.

Discussion to Reply 2:

1) How would you gather information about the job context and environment? Explain what sources you would use and why.

Most important source of information is talking to current employees because they are in the best position to provide insight about what is going on the job and to provide me with information about the atmosphere on the job and at work. This is a very important source because current employees are the ones who are the best at what they do and know how the company operates and what their jobs are. When current employees are not working they are usually able to talk about what they think and feel about their job, what they enjoy about their job and what they do not like about their job (Khushnood et al., 2020).

2) How could you use technology to show the positive and negative aspects of the job?

Firstly, I will analyze the types of information they will need to fulfil their duties in order to find the positive aspects of the job. In order to make the job preview visually appealing and understandable for the applicants, I will talk to current employees and research the different aspects of the job. I could then present what I have learned to the applicant in a visual and informative way, such as by using PowerPoint to show some data, which is something that is usually done in classrooms (Ko et al., 2021). I would show the negative aspects of the job by using the information that current employees already provided me. If they said that they are not happy about their jobs, and I could show them what technology is required to perform the jobs, I would use this information to show them that they will be required to use different techniques that they are not currently comfortable with, like training, and use it for their job.

References:

Khushnood, M., Khattak, Z. Z., & Abbas, S. (2020). Cabin socio-work conditions and job dedication of flight attendants. Journal of Business & Economics, 12(1), 149-164.

Ko, Y., Lee, H., & Hyun, S. S. (2021). Airline Cabin Crew Team System’s Positive Evaluation Factors and Their Impact on Personal Health and Team Potency. International journal of environmental research and public health, 18(19), 10480.