23 Jul · What is intercultural communication (reading)?
WEEK ONE
· What is intercultural communication (reading)?
· What is communication accommodation theory (CAT) (reading)?
· Definition of culture (lecture)?
· What does enculturation mean (lecture)?
· Definition of communication and the influences and principles thereof (i.e. irreversible, intentional/unintentional, etc.) (lecture).
· What does it mean to say that meanings are in people, not in words (lecture)?
· Definition of health communication (lecture)?
· Reasons to study intercultural communication (lecture)?
· What is patient-centered care (lecture)?
· Know the different components of the ecological model of health communication (lecture).
· What is the definition of intercultural communication flexibility/competence? What are the components (reading/lecture)?
· What is the difference between an ethnocentric and ethnorelative mindset (lecture)?
· What factors influence intercultural communication flexibility/competence (lecture)?
· What are the stages of the Staircase Model of intercultural flexibility/competence (lecture)?
· How can we be more flexible/competent communicators (lecture)?
· What are the different layers of the iceberg metaphor of culture and why are they important to consider in patient-provider relationships (video)?
· What is meant by cultural humility and why is it important in the healthcare setting (video)?
