Both formal and informal knowledge management systems can emerge within an organization; each system type has unique traits and may emerge from several sources including organizational priorities or culture-respectively. Please respond to the following:

1. Identify the differences between formal and informal knowledge management systems.
2. Discuss at least three critical success factors for establishing an effective knowledge management system and select the one factor you believe is most important.
3. Four steps are evident in establishing a formal knowledge management system, which step do you believe is most closely connected with HR functions?