Reflect on the concepts and theories you have researched and learned about over the past several weeks. From the list provided below of John Kotter's 8 Steps, choose one change management concept that was new to you, and discuss how you plan to utilize this new concept going forward. Justify your response.

• Creating a sense of urgency.
• Communicating the vision.
• Creating a guiding coalition.
• Sustaining change.
• Assessing change readiness.
• Understanding the impact of organizational culture on change.
• Creating short-term wins.
• Empowering people to act.