Pretend you are interviewing for a position as the Director of Patient Relations in a large rural hospital. You will then develop answers to the following interview questions.

• Tell me about leadership functions that you perform well–use examples from past employment or volunteer positions. How do those experiences relate to the position you are interviewing for?
• What skills do you think are most important to be successful in this position? Why?
• What approaches would you use in addressing a situation with a discontent patient/family?
• What areas of leadership are you working on, and what are you doing to grow your skills in that area?

Record your answers to the above questions and save them as a mp3 file. Use your answers in the Leadership Self-Assessment, and the traits explained in the Learning Activity 2. Each answer should be 1–2 minutes long.