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Instructions: Analyze the scenario and the data provided to create your CRM to address the problems you id

Instructions: Analyze the scenario and the data provided to create your CRM to address the problems you identify in the template provided. Checklist: Create a CRM Plan addressing the following: ? Write a synopsis of the problems. ? State the SMART goals to resolve the problems. ? Describe alignment of mission to market and branding. ? Outline training of staff. ? Explain how you will create brand awareness. ? Provide opportunities for product testing. ? Identify customer touch points and explain how addressed. ? Describe promotion of IW to create brand loyalty. ? Explain how you will create value for customers from their point of view. ? Provide a follow-up and summary of your plan. Respond in 2?3 pages (minimum 600?800 words) in the template using APA format and citation style. ?Submit your response to the Unit 9 Assignment Dropbox.mt450_unit9assignment.docx

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